Contact Lasermax

3495 Winton Place
Rochester, NY 14623

Hours of operation 9am–5pm EST Monday–Friday

customer service


warranty service

At LaserMax, we pride ourselves on providing products of uncompromising quality and a level of customer care to match. Complete this Contact Form to receive a prompt response to your question or comment from a knowledgeable LaserMax Customer Service representative. Most inquiries are answered within 24 hours.

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Terms and Conditions

Sale of all LaserMax Inc. products and accessories are subject to the following terms and conditions with official approval of LaserMax Inc.

Export Limitations & Liability

The product(s) you are purchasing are controlled by the International Traffic in Arms (ITAR) regulations and cannot be transported, sold or in any way transferred outside the United States or to a citizen of a foreign country without a license issued by the Department of Defense Trade Controls (DDTC).

Information on the ITAR and DDTC can be found here:

Export Regulation Compliance

Some of the commodities, products, technologies and services offered by LaserMax Inc., are subject to one of more of the export control laws and regulations of the U.S. Government and fall under the control jurisdiction of either the U.S. Department of State or the U.S. Bureau of Industry and Security-U.S. Department of Commerce. It is unlawful and strictly prohibited to export, or attempt to export or otherwise transfer or sell any hardware or technical data or furnish any service to any foreign person, whether abroad or in the United States, for which a license or written approval of the U.S. Government is required, without first obtaining the required license or written permission from the Department of the U.S. Government having jurisdiction. Diversion contrary to the U.S. law is prohibited. Substantial civil and criminal penalties may be imposed by the federal government on resellers and their customers if these items are exported in violation of the U.S. laws. Resellers agree to comply with all relevant laws concerning sales, resale and use of these devices.

ITAR Compliance Acknowledgement

Export of commodities described herein is strictly prohibited without a valid export license issued by the U.S. Department of State Office of Defense Trade Controls prescribed in the International Traffic and Arms Regulation (ITAR), Title 22 Code of Federal Regulation, Parts 120-130.







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